Our Quality Policy
As the Ağca Family;
• To be a known and reliable company in the sector in which we operate, by ensuring that the applications are completed on time and in accordance with all relevant legal and sectoral requirements,
• As an organization, our mission is to serve as a reliable and leading company in our sector, providing easily accessible and safe services, by following and using developing and current technologies, in line with our vision, by showing customer focus and leadership in order to meet customer expectations,
• Achieving company and department goals in a team spirit, based on the organizational culture and customer focus,
• Adopting remedial and corrective approaches that will improve our performance by reviewing the performance measurements, monitoring and analysis of our business processes,
• Improving the efficiency of all our processes in an international context in line with the continuous improvement approach,
• Creating and applying ISO 9001:2015, ISO 14001:2015 and ISO 45001:2018 management systems in our organization under the umbrella of "Integrated Management System" in accordance with our standard, legislation, legal, organizational and customer requirements, providing the conditions and documenting and documenting them in a sustainable way and continuous improvement,
• To act as a team and in accordance with our organizational mission and vision,
• To act in accordance with applicable laws and regulations,
• To understand the needs and expectations of our customers,
• To focus on customer satisfaction in all our activities,
• To provide the best support for after-sales services,
• To implement a transparent and open to continuous improvement management system at all stages of our activities,
• To ensure the continuous development of the competencies of the employees by supporting the effectiveness of teamwork with training activities, with the awareness that quality is a teamwork,
• To be preferred by our customers, we offer products that are positive in terms of price performance; in the time being our customers want, while always increasing the quality,
• To identify and monitor environmental factors and product life cycles,
• To take all necessary measures in order to ensure the health of our employees and the safety of the workplace and always be prepared for any negative situation,
• To adopt risk-based thinking while planning and implementing the Integrated Management System, which is the high-level integration of Quality, Environment and QMS management systems,
• As senior management, we are committed to leading the integrated management system within the framework of customer focus and supporting the leadership among all our employees as our quality policy.
• Encouraging leadership in our business processes inside and outside our organization, planning, realizing and maintaining trainings that will increase the competencies of our employees, and
• To manage our activities in an integrated manner together with Environment, Occupational Health and Safety Management Systems, and to develop and fulfill all the requirements in order to become an exemplary organization in terms of quality in our industry sector.

RAHMİ AĞCA

Founder, Chief Executive Officer